Frequently Asked Questions

Everything you need to know about your Tic Toc experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Tic Toc is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to our tracking page to follow your package's journey.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.